COMMUNITY ENGAGEMENT COORDINATOR
GENERAL STATEMENT OF DUTIES:
The Community Engagement Coordinator (CEC) is responsible for developing and implementing programs that address social and recreational needs in fulfillment of the Albany Housing Authority’s (AHA) mission. The CEC coordinates programs and oversees resident and Section 8 participants targeted programs. The CEC creates programs coordinated to help build a healthy housing community and strengthen connections between residents, management, and the local community.
DISTINGUISHING FEATURES OF THE CLASS:
The Community Engagement supports the Housing Authority’s mission by providing quality management, leadership, and oversight of the partnerships, programs, and activities of the Community Services Department, including but not limited to the Family Self-Sufficiency programs (S8 and PH), Substance Abuse Prevention Programs, Financial Counseling and supportive services for individuals and families of AHA and the Section 8 program. The Coordinator supports and supervises staff and develops and implements programs based on the resident’s needs. The work is performed under the general direction of the Deputy Director of the Housing Authority. General supervision may be exercised over the work of small subordinate community service and clerical staff.
EXAMPLES OF WORK: (Illustrative Only)
Introduces and Coordinates programs providing advice to residents of all ages and their families regarding employment services, health, community and social services and educational opportunities;
Manages communications with strategic partners, supporters, non-profit organizations, and other stakeholders through e-newsletters, news releases, announcements, social media, invitations, and other means as needed.
Responsible for coordinating and maintaining open communication with the Board of Directors program committee
Acts as a liaison between community agencies, service providers, and residents. Works as a team member with the Asset Manager in serving community residents.
Monitors the delivery of services to residents and Section 8 participants to ensure they are appropriate, timely, and satisfactory.
Establish and foster a consistent relationship with tenant associations, Managers and act as a liaison between the two.
Ensures staff and residents are informed in a timely manner of new or amended policies that effects them and/or the community. Dissemination of information may be accomplished in various means of communication.
Must continue to be well-informed of City, State and Federal programs of assistance or
services and disseminates this information to the community service workers and residents by written and/or informal oral communication;
Attend appropriate community meetings to increase access to resources and to support agency goals.
Research and administer grant opportunities to support housing authority initiatives.
Creates and maintains various social media platforms for the purpose of sharing information and events, including creating and maintaining a company newsletter.
Supervises the work of community service workers involved in various programs throughout the Housing Authority;
Prepares reports as required.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Strong knowledge of local public facilities and service agencies; good knowledge of the public housing policies; Strong ability to communicate orally and in written form; ability to plan and supervise the work of others; ability to sight objectives and plan and develop programs to meet them; ability to secure and maintain the cooperation of others; strong organizational skills, punctual; strong knowledge and ability to use various social media platforms; good judgment; initiative; resourcefulness; tact; courtesy; good physical condition. Must have advance computer skills, utilizing various platforms (i.e. excel, PowerPoint, publisher, access, etc.). Advance knowledge and experience with Media relations and production.
MINIMUM QUALIFICATIONS: Either:
Graduation from a regionally accredited or NYS registered college or university or one accredited by the NYS Board of Regents to grant degrees with a Bachelor’s Degree in public administration, social work, social sciences or a related field and four (4) years full time paid experience in work related to community organization and programs in an urban setting OR
B. Graduation from a regionally accredited or NYS registered college or one accredited by the NYS Board of Regents to grant degrees with an Associate’s Degree public administration, social work, social sciences or a related field and six (6) years full time paid experience in work related to community organization and programs in an urban setting OR
C. Graduation from high school or possession of a high school equivalency diploma and eight (8) years full time paid experience as defined by the limits of (B) above;
D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.
EXPIRES July 13, 2020
EQUAL OPPORTUNITY EMPLOYER
AHA Career Center:
Or mail resume to:
200 South Pearl Street
Albany, NY 12202
Attn: Personnel Department