The Deputy Chief Housing Officer for HCV, Compliance and Operations supports the Chief HCV Officer in overseeing the day to day operations and management of the HCV program. CHA strives to be a national model for HCV that effectively enhances housing choices for low-income families in diverse communities and positively contributes to and strengthens communities.
The Deputy Chief Housing Officer for HCV Compliance and Operations recommends and implements policy that governs the operations of the HCV program; directs the functions and activities of the HCV Program; and monitors, evaluates, and reports on the performance of contractors hired to implement the HCV program for CHA.
SUMMARY OF PRIMARY ACCOUNTABILITIES
Specific responsibilities of this position include but are not limited to the following:
• Supervises the HCV Director for Operations and Contract and Regulatory Compliance, the HCV Systems Administrator, and the HCV Program Analyst.
• Oversees operations of the HCV program, including the regional offices, waitlist management, HQS inspections, and financial and program compliance.
• Ensures that the HCV program is operating in accordance with HUD requirements and the CHA HCV Administrative Plan.
• Manages staff responsible for HCV operations, including program integrity, financial compliance, budgeting, procurement, and information systems management.
• Oversees development and monitoring of the HCV division’s budget and vendor budgets to ensure expenditures are in compliance with CHA and HUD requirements.
• Coordinates with the PBV division to monitor voucher utilization.
• Reviews reports and information from a variety of internal and external sources to better understand the problems and issues facing the HCV program and recommends changes to resolve and/or prevent them.
• Facilitates positive collaboration among program vendors and negotiates conflicts.
• Ensures high customer service standards are met.
• Oversees the procurement of contractors required to effectively manage the program.
• Monitors budget processes to ensure expenditures are in compliance with provisions of the contracts and overarching CHA and federal requirements and that program operations are meeting designated targets. Interacts with CHA Finance staff overseeing accounting functions, payments and other financial responsibilities specific to the HCV program.
• Oversees submission of various HUD reporting documents including but not limited to Section Eight Management Assessment Program (SEMAP), Voucher Management System (VMS), and close-out on Financial Data Schedule (FDS).
• Oversees annual audit activities related to HCV.
• Develops monitoring and tracking techniques to support the program’s goal of excellence. Proposes streamlined processes to create efficiencies.
• Assists the contractors in meeting their performance goals. Makes corrective action recommendations to contractors, as needed.
• Represents CHA at public presentations and department and/or divisional meetings.
• Assists in preparation of reports for the Board of Commissioners and other stakeholders as necessary.
• Coordinates with CHA’s Resident Services Division on Family Self-Sufficiency, mobility, Choose to Own and relocation and with the Property Office on issues relating to Public Housing interaction with HCV.
• Other duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS:
A Bachelor’s Degree is required, with a Master’s Degree in Public Policy, Public Administration, Business Administration/Finance or a related field preferred, or 8 – 12 years of experience in management in core CHA disciplines (such as housing, finance, or real estate) is preferred. Demonstrates ability to navigate and excel in the complex regulatory federal environment is required. The ability to analyze and understand the role HCV plays in neighborhoods is essential and therefore, familiarity of Chicago neighborhoods or similarly situated urban environments is required. Must have experience working in a very large metropolitan area with a complex local landscape. CHA has a number of contracts to provide critical HCV program administration and support; therefore, the position requires three years of contract compliance experience where core business functions are provided by non-government businesses or organizations. The successful candidate will also possess strong facilitation and negotiation skills, excellent analytical and organizational skills, commitment to excellence in customer service, effective communication and time-management skills, and Microsoft Office and Excel proficiency.
To be fully considered for the position -
Applicants MUST complete the job application process by applying directly at:
Or your resume will not be recieved