Vice President of Housing
Executive Director/Chief Executive Officer
July 15, 2020
Under the supervision of the Executive Director/Chief Executive Officer (CEO), the Vice President (VP) of Housing performs highly responsible administrative and professional work related to planning, organizing, and directing KCDC housing programs. The incumbent ensures the economical and efficient management of KCDC’s affordable housing programs; Section 8 rental assistance housing program; a Project-Based Rental Assistance (PBRA) program; and a comprehensive construction, maintenance, and repair program. This position oversees and monitors the work of external contractors engaged in demolition, modernization and new construction.
All activities must support Knoxville’s Community Development Corporation’s (“KCDC” or “Authority”) mission, strategic goals, and objectives.
The Vice President of Housing directly supervises the Housing Operations Directors, Section 8 Housing Director, Regulatory and Compliance Director, and Maintenance and Construction Manager. Indirect supervision is exercised over a large departmental staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
Directs the work of staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline.
Plans, organizes, and directs, through administrative and professional subordinates, KCDC affordable housing programs including Housing Choice Voucher program (Section 8 rental assistance); Project Based Rental Assistance (PBRA), Project Based Vouchers (PVB), Low Income Housing Tax Credit (LIHTC), and workforce housing programs.
Monitors and oversees demolition, major modernization, and new construction work completed by outside contractors.
Develops and implements policies, procedures, and reporting methods to ensure compliance with the statutory requirements of the federal 1937 Housing Act as amended; HUD regulations, rules and guidelines; state statutes applicable to housing authorities; and local codes and ordinances.
Develops and implements departmental operating policies and procedures; monitors and evaluates the effectiveness of departmental programs and activities; makes changes in operations to improve performance and effectiveness.
Attends staff meetings with the Executive Director/CEO and executive leadership team to discuss the status of programs and activities.
Meets with governmental officials, community members, civic groups, media, and clients regarding housing programs, issues, and concerns.
Supervises and participates in the preparation of regular and special reports.
Participates in planning and developing KCDC’s overall strategic objectives.
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the laws, regulations, rules, guidelines, policies, and procedures applicable to the administration of affordable housing programs such as PBRA, LIHTC, PBV, Section 8 vouchers and workforce housing programs.
Knowledge of the KCDC organizational structure, programs, and objectives.
Knowledge of program evaluation methods and procedures.
Knowledge of principles, methods, and practices applicable to the customer services aspects of PBRA, LIHTC, voucher and workforce housing program.
Knowledge of management principles, methods, and practices and their application to housing department programs and activities.
Knowledge of the methods, techniques and practices of building construction, maintenance, and repair.
Knowledge of the principles and practices of supervision.
Ability to plan, organize, implement, and direct programs and activities of the housing department, and to supervise and evaluate the work of subordinate personnel.
Ability to understand, interpret, and implement laws, rules, regulations, guidelines, policies, and procedures relating to housing department programs and activities.
Ability to prepare detailed and complex reports, grant and fund applications, and departmental budgets.
Ability to establish and maintain effective working relationships with internal customers, external customers, governmental officials, contractors, residents, and the general public.
Ability to oversee the hiring of new employees, evaluate performance of subordinates accurately and timely, correct deficiencies, and guide and assign personnel.
Ability to establish, monitor, and achieve objectives through skillful delegation of duties.
Ability to orient other employees and to explain organizational policies, rules, regulations, and procedures.
This position requires the incumbent to exhibit the following behavioral skills:
Problem Solving and Analysis: Systematically identifies, analyzes and resolves existing and anticipated problems in order to reach optimum solutions in a timely manner.
Program and Project Management: Plans, manages, and evaluates specific activities in order to deliver the desired outputs.
Strategic Capability and Leadership: Provides mission, sets direction, and inspires others to deliver on the organizational mandate. Manages performance by providing regular feedback and reinforcement. Decisions are based on ethical and social responsible principles.
Effective Communication: Employee is prepared, clear, concise, and organized in all facets of communication in order to fully establish understanding. Actively listens and understands the audience to adapt message appropriately. Communicates information with appropriate personnel in a timely manner.
Customer Service: Provides timely, courteous, and quality service to all internal or external customers by anticipating individual needs, following through on commitments and ensuring that our customers have been heard.
Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Job Knowledge: Exhibits requisite knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of the Authority. Uses appropriate judgment and decision making in accordance with level of responsibility.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness. Holds oneself personally responsible for one's own work and does fair share of work.
Teamwork: Employee balances team and individual responsibilities. Exhibits objectivity and openness to others' views and gives and welcomes feedback. Contributes to building a positive team spirit; puts success of team above own interests; and supports everyone's efforts to succeed.
EDUCATION AND EXPERIENCE
Bachelor’s Degree in public administration, business administration, social work administration, or related field and a minimum of five (5) years of experience in the administration of housing programs at a large public housing authority or corporation, with a minimum of three (3) years of experience in a supervisory capacity. Master’s Degree preferred. An equivalent combination of education and experience may be considered.
CERTIFICATES, LICENSES, AND REGISTRATIONS
No special requirements at appointment.
Some positions may require possession of a valid driver’s license and the ability to be insurable under the Authority’s automobile insurance plan at the standard rate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; reaching and grasping; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is moderate.
To apply visit https://jobs.kcdc.org to see full job posting and create an online application. All applications and application materials must be submitted online by August 9, 2020.