NYCHA releases updated app to help increase convenience for residents

Date Published: 
February 19th, 2020

From amNewYork:

New York City Housing Authority officials launched an updated version of their MyNYCHA app Wednesday that will allow users to get notifications about maintenance in their building, pay rent and file maintenance reports with ease.

The updated app lets users opt in to receive push or email notifications about maintenance status and outages affecting their buildings, according to a Wednesday press release from NYCHA.

Residents can use the app to view and pay their rent through the app.

Users can now create work tickets for elevator maintenance in the app, as well as letting them submit tickets for heating problems and window problems at the same time. They can also view work orders grouped by the type of repair.

“MyNYCHA is an invaluable tool for the Authority,” said NYCHA Chair Gregory Russ. “These upgrades expand functionality and improve communications, customer service, and quality of life for our residents.”

Read amNewYork's article "NYCHA releases updated app to help increase convenience for residents."

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