Case Study of the Coordinated Entry for All System in King County, WA

The Housing Authority of the City of Austin (HACA) is one of the leading housing authorities in the field of digital equity, offering several services to residents to improve digital inclusion. Eight years ago, HACA identified that their residents were missing out on the many online services and opportunities due to the digital divide – that is, the gap between those who have consistent access to modern information and communications networks, technology, and devices and those who do not.
From HUD's Office of Policy Development & Research (PD&R):
From HUD's Office of Policy Development & Research (PD&R):
From HUD’s Office of Policy Development and Research: